Danny ChangThe famous five-follow-ups stat traces to a 1942 survey of under 40 people. Here is what 438,000 contractor quotes show, and what a follow-up costs in 2026.
Danny ChangWe built Black River a proper data layer, warehouse, dashboards, the works. The piece that actually changed how they run the business was the ability to just ask it a question in plain English. Here is why that turns out to matter more than the dash.
Danny ChangHow one non-engineer used AI to build a production operations platform for a contractor in 13 weeks — and what it means for services businesses and PE.
Danny ChangAn honest scorecard of the software a $1-3M contractor actually pays for, which pieces can be replaced by a thin custom stack for about $50 a month, and which ones you should keep paying for no matter what.